In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
The third annual Shoptalk Vegas was jam-packed with innovations and insights. These are a few of our favorites.
Free shipping is never really free, is it? While customers love it, it can be extremely expensive for retailers—unless they have a networked supply chain.
David Dorf, Infor VP of Product Strategy, reveals the magic behind networked distributed order management—and how it’s staged to help retailers deliver the greatest customer experience on earth.
Retailers are outfitting their stores, warehouses and supply chain for faster deliveries. But speed isn’t everything — customers increasingly care about fulfillment options personalized to fit their lifestyle.
Shoptalk is now one of the retail industry’s most insightful events of the year, and the first Shoptalk Europe didn’t disappoint. These are our top five insights from Copenhagen.
Apple reinvented an entire industry when it introduced the first iPhone in 2007. Thanks to Steve Jobs and his “geniuses”, retail has never been the same.
Ideation to showroom floor in weeks is possible with modern PLM that’s smart, predictive, and integrated across the supply chain.
What does Moneyball have to do with the retail industry? Guy Courtin explains—just in time for baseball season.
In this Supply Chain Radio podcast, Guy Courtin and Jerry Beaston discuss the how supply chain management and WMS can—and should—work together.
Data science and the supercomputing power of the cloud enable real-time visibility across the entire supply chain—but retailers need to opt in to this technology now, before it’s too late.
For Levi’s, responsible sourcing and retail growth go hand-in-hand Fast fashion is one of the most profitable trends in retail today, and a business model that many retailers aim to emulate—but creating a supply chain that can take apparel from runway to showroom floor in a matter of weeks often comes at the cost of… Read more »
The past month brought a barrage of headlines about a topic that was once rarely seen in the news: the global supply chain. But with the recent bankruptcy of South Korean shipping company Hanjin, the retail industry has experienced such a profound disruption that it’s impossible to ignore. The news serves as a cautionary tale… Read more »
Supply chain guru Guy Courtin sits down with us to discuss one of the retail industry’s most complex processes—and how it’s evolving right before our eyes.