In this episode, Tomer Tagrin of Yotpo joins us to discuss how he’s taking legacy brands into the digital age with user-generated content.
In this episode, we discuss how to gain and retain loyalty in the fragile and crowded subscription market through personalization, data science, and targeting your most valuable customers.
Apps like Trendage are leveling the playing field for retailers and customers, by helping establish a two-way street when it comes to exchanging personal data for great customer experiences.
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
Mastercard’s Stephane Wyper discusses the role of IoT in retail—not for the store of the future, but in real-word applications that are relevant today.
In this podcast, investment banker and contributing writer at Forbes Richard Kestenbaum discusses the evolution of retail from a banker’s perspective.