In this episode of the podcast, Forbes contributor Richard Kestenbaum joins us to discuss the ways data tracking and algorithms can enhance everything from the shopping experience to product design (if we’ll let it).
While shoppers enjoy omni-channel experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of retail store associates gets more and more complicated.
Direct mail is back—but this time, it’s providing advanced analytics about the buyer journey, intent, and conversion.
For subscription retailers, a human approach to customer data is essential to survive in the Golden Age of Retail.
We got the dish on what’s trending in the tech space at Rent the Runway, from Sr. Director of Engineering Hampton Catlin.
Free shipping is never really free, is it? While customers love it, it can be extremely expensive for retailers—unless they have a networked supply chain.