Apps like Trendage are leveling the playing field for retailers and customers, by helping establish a two-way street when it comes to exchanging personal data for great customer experiences.
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
The third annual Shoptalk Vegas was jam-packed with innovations and insights. These are a few of our favorites.
Top analysts at Retail’s Big Show weigh in on the evolution of in-store experiences, AI hitting the mainstream, and consumers as the newly anointed kings of retail.
If you want to leave a retail legacy, you’ve got to leave your legacy software first. Duncan Angove explains.
Shoptalk is now one of the retail industry’s most insightful events of the year, and the first Shoptalk Europe didn’t disappoint. These are our top five insights from Copenhagen.