Do modern in-store shopping experiences feel a bit too familiar?
Retailers are pulling out all the stops to attract and retain brick-and-mortar shoppers—but are they repeating the mistakes of the past? In this podcast, Matt Gunn and Jenny Reese discuss the resurgence of familiar shopping experiences from Shoptalk Europe in Copenhagen, Denmark. Listen now:
Tagged: brick-and-mortar, converged commerce, CX, European retail, experience, in-store, omni-channel, Shoptalk