If you write it, they will come
In this podcast, investment banker and contributing writer at Forbes Richard Kestenbaum discusses the evolution of retail from a banker’s perspective.
A mall by any other name
Do modern in-store shopping experiences feel a bit too familiar, and are retailers setting themselves up to fail … again? Check out the podcast from Shoptalk Europe.
Flexible fulfillment is more than a 2-hour delivery window
Retailers are outfitting their stores, warehouses and supply chain for faster deliveries. But speed isn’t everything — customers increasingly care about fulfillment options personalized to fit their lifestyle.
The rise of visual search
Visual search functionality is quickly reaching a tipping point in mainstream retail. Here’s how to make the most of it.
Millennials, move over: Meet Gen Z
For years, retailers have been scrambling to figure out how to reach millennials. Now, Generation Z is taking over. To make the most of this growing market segment, retailers need to start thinking about their future customers now.
Future-proof your retail enterprise with cloud-based in-store mobility solutions
RIS News Q&A with David Dorf RIS News recently sat down with David Dorf, Infor’s VP of Product Strategy, Digital & CX to discuss the current state of mobility in retail and the opportunities it offers retailers, as well as the challenges retailers face and things they should keep in mind as they adopt this… Read more »
Answering retail’s biggest questions with customer journey maps
What does your customer journey look like? When it comes to following the customer journey, retailers need to consider an array of important questions. Where are we meeting with our customers? Who are they, and how do they interact with us? What facets of our interactions are working, and which aren’t? Are we always working… Read more »
Frustrated with chip card payments? It’s about to get a whole lot better.
They may be frustrating, but with new upgrades and better security, EMV cards are worth the hassle.
How wearables are reshaping the shopping experience
Whether it’s eliminating long checkout lines or enabling more personal customer service, wearable tech is poised to change the way we shop forever.
Top 4 things we learned at Shoptalk 2016
The first ever Shoptalk in sunny Las Vegas was a smashing success. From retail tech startups to countless keynotes from retailers like Jet.com, Dollar Shave Club, and Birchbox, there was no shortage of industry insights.
Biometrics are a win-win for retailers and shoppers
From seamless customer service to safer stores, biometrics are changing the face of retail. Find out how retailers and shoppers can both benefit.
Hot on their trails: How retailers are using heat maps to increase in-store conversions
Discover how retailers are using big data to provide a better shopper experience and improve efficiency in brick-and-mortar stores with heat mapping technology.
Six retailers that fuel shopper engagement by doing good
For today’s top retailers, charitable giving is an integral driver of customer loyalty.
The future of fashion retail is already here
Today’s fashion retailers should keep a close eye on the quiet innovators—whose novel strategies are poised to disrupt the industry.
Five “experiential retail” events shoppers can’t resist
Virtual reality, augmented reality and cutting edge in-store experiences are sweeping across brick-and-mortar retailers everywhere. These are five of our favorites.
What today’s fast fashion retailers can learn from TOMS
Infor VP of Fashion Jennifer Loverude on the secret ingredient to customer loyalty in fashion retail.
Making spirits bright: 5 retail inventions to light up the holiday shopping experience
Here are some brand new retail technologies that will shape the way we shop during the 2015 holiday season—and, if they can engage enough consumers and help the bottom line—well into the future. Fresh prints Two of the most difficult problems facing mobile payments are security and convenience. A recent MasterCard survey of about 10,000… Read more »
Black Friday 2015: Store traffic is down, but the shopping experience remains crucial
The numbers are in, and as expected, Black Friday 2015 is a fascinating microcosm for the big, overarching trends that are redefining today’s retail landscape. Here are some of the lessons learned: Black Friday sales are down by about $1 billion dollars, with the big losses primarily in brick-and-mortar stores. Instead of rushing out at… Read more »
The end of Black Friday (as we know it): Consumer behavior is transforming retail
Black Friday will never be the same again, thanks to next-generation retail software and purchasing experiences that are designed for the customers of the future.
Retail: Where supply chains meet the consumer
Duncan Angove, Infor President, points out that retail is not only the epicenter of emerging technology, but where all the world’s supply chains end.