Pay no attention to the chatbot behind the curtain!
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
Mastercard’s Stephane Wyper discusses the role of IoT in retail—not for the store of the future, but in real-word applications that are relevant today.