In this episode of the podcast, Forbes contributor Richard Kestenbaum joins us to discuss the ways data tracking and algorithms can enhance everything from the shopping experience to product design (if we’ll let it).
Guy Courtin explores what retail supply chain leaders should focus on in the coming year.
While shoppers enjoy omni-channel experiences like BOPIS, AI-powered customer service, and ship-from-store, the role of retail store associates gets more and more complicated.
NRF 2019 is almost here, and we can’t wait to show you how our next-gen software is revolutionizing retail.
Doug Tiffan joins us to explore how Demand Management powered by machine learning affects retailers and consumers every day (whether they know it or not).
In this episode of the podcast, Infor’s own Jordan Stasi discusses the future of C-store retailing.
Infor’s Matt Bragstad joins us to discuss the role of user-centered design in enterprise HR software.
In this episode of the podcast, we talk with IHL analysts about the so-called “death of retail”.
Cashier-less checkout is hitting the mainstream, but are retailers (and customers) really ready?
Direct mail is back—but this time, it’s providing advanced analytics about the buyer journey, intent, and conversion.
Don’t miss out on Inforum 2018 in Washington, DC – the ultimate customer event.
Conversational commerce is the new imperative for omni-channel retailers, and AI is leading the way.
In this episode, Tomer Tagrin of Yotpo joins us to discuss how he’s taking legacy brands into the digital age with user-generated content.
For subscription retailers, a human approach to customer data is essential to survive in the Golden Age of Retail.
In this episode, we discuss how to gain and retain loyalty in the fragile and crowded subscription market through personalization, data science, and targeting your most valuable customers.
Apps like Trendage are leveling the playing field for retailers and customers, by helping establish a two-way street when it comes to exchanging personal data for great customer experiences.
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
Mastercard’s Stephane Wyper discusses the role of IoT in retail—not for the store of the future, but in real-word applications that are relevant today.
In this podcast, investment banker and contributing writer at Forbes Richard Kestenbaum discusses the evolution of retail from a banker’s perspective.
Here are three things brands should look for in their core planning software.
Customer data is the lifeblood of personalization at scale—but the biggest mistake retailers can make is taking it for granted.
The third annual Shoptalk Vegas was jam-packed with innovations and insights. These are a few of our favorites.
Retailers are taking back the power by transforming their associates from salespeople into brand ambassadors. Matt Simonsen explains how.
Steve White, VP of Commerce Strategy at SapientRazorfish, joined us on the podcast to explain how cutting-edge data science empowers retailers to personalize the customer experience at scale.
We got the dish on what’s trending in the tech space at Rent the Runway, from Sr. Director of Engineering Hampton Catlin.
Free shipping is never really free, is it? While customers love it, it can be extremely expensive for retailers—unless they have a networked supply chain.
David Dorf, Infor VP of Product Strategy, reveals the magic behind networked distributed order management—and how it’s staged to help retailers deliver the greatest customer experience on earth.
Top analysts at Retail’s Big Show weigh in on the evolution of in-store experiences, AI hitting the mainstream, and consumers as the newly anointed kings of retail.
Retail store associates are a staple of the American economy, but if retailers aren’t hiring with modern technology, they may not be around for long. Indeed.com Sr. Director of Employer Insights explains.
NRF’s VP of Analytics Mark Mathews discusses the false notion that retail is dead—and he’s got the numbers to back it up.