Cashier-less checkout is hitting the mainstream, but are retailers (and customers) really ready?
Direct mail is back—but this time, it’s providing advanced analytics about the buyer journey, intent, and conversion.
Don’t miss out on Inforum 2018 in Washington, DC – the ultimate customer event.
Conversational commerce is the new imperative for omni-channel retailers, and AI is leading the way.
In this episode, Tomer Tagrin of Yotpo joins us to discuss how he’s taking legacy brands into the digital age with user-generated content.
For subscription retailers, a human approach to customer data is essential to survive in the Golden Age of Retail.
In this episode, we discuss how to gain and retain loyalty in the fragile and crowded subscription market through personalization, data science, and targeting your most valuable customers.
Apps like Trendage are leveling the playing field for retailers and customers, by helping establish a two-way street when it comes to exchanging personal data for great customer experiences.
In this episode, we discuss the role of chatbots in customer service and what we think brands may be soon be calling “omni-AI.”
Mastercard’s Stephane Wyper discusses the role of IoT in retail—not for the store of the future, but in real-word applications that are relevant today.
In this podcast, investment banker and contributing writer at Forbes Richard Kestenbaum discusses the evolution of retail from a banker’s perspective.
Here are three things brands should look for in their core planning software.
Customer data is the lifeblood of personalization at scale—but the biggest mistake retailers can make is taking it for granted.
The third annual Shoptalk Vegas was jam-packed with innovations and insights. These are a few of our favorites.
Retailers are taking back the power by transforming their associates from salespeople into brand ambassadors. Matt Simonsen explains how.
Steve White, VP of Commerce Strategy at SapientRazorfish, joined us on the podcast to explain how cutting-edge data science empowers retailers to personalize the customer experience at scale.
We got the dish on what’s trending in the tech space at Rent the Runway, from Sr. Director of Engineering Hampton Catlin.
Free shipping is never really free, is it? While customers love it, it can be extremely expensive for retailers—unless they have a networked supply chain.
David Dorf, Infor VP of Product Strategy, reveals the magic behind networked distributed order management—and how it’s staged to help retailers deliver the greatest customer experience on earth.
Top analysts at Retail’s Big Show weigh in on the evolution of in-store experiences, AI hitting the mainstream, and consumers as the newly anointed kings of retail.
Retail store associates are a staple of the American economy, but if retailers aren’t hiring with modern technology, they may not be around for long. Indeed.com Sr. Director of Employer Insights explains.
NRF’s VP of Analytics Mark Mathews discusses the false notion that retail is dead—and he’s got the numbers to back it up.
If you want to leave a retail legacy, you’ve got to leave your legacy software first. Duncan Angove explains.
Duncan Angove and Corey Tollefson explain why retailers should start thinking like technology companies if they want to get ahead.
Infor Retail’s SVP and GM Corey Tollefson explains how cloud native, industry-specific software empowers retailers to leave a legacy in the Golden Age of Retail.
NRF 2018 is right around the corner, and we can’t wait to see what’s waiting for us in NYC this year. Listen to the latest podcast from Reinventing Retail for our predictions of what’s to come at Retail’s Big Show.
Digital transformation doesn’t have to be overwhelming—it’s all about taking baby steps toward the future of retail. Download this free guide for retailers now.
Together, Infor and the Brooklyn Nets are a slam dunk. Learn more about the partnership now and discover how you, too can transform your enterprise with cutting-edge technology.
Do modern in-store shopping experiences feel a bit too familiar, and are retailers setting themselves up to fail … again? Check out the podcast from Shoptalk Europe.
Retailers are outfitting their stores, warehouses and supply chain for faster deliveries. But speed isn’t everything — customers increasingly care about fulfillment options personalized to fit their lifestyle.